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If I hire Synapse Entertainment, who will be my DJ? (Video)
DJ Ivan will be your DJ. You will not book your event with one person and have another show up as your DJ.
How far in advance should I hire my DJ?
It depends on the time of year. For weddings, 1 to 2 years in advance is recommended - especially for weekends in May, June, September and October. For holiday parties in December and New Years, a few months in advance is usually okay.
What kinds of events do you DJ?
The majority of our events are weddings. We also do corporate events, private parties and fundraisers. However, we have done other kinds of events like a beauty pageant and a running race. We do not specialize in children’s events.
What is your DJ style? (Video)
Our style is tasteful and fun with moderate interaction. We like engaging with the people and encourage excitement at the appropriate times. However, your DJ will not be on the microphone every five minutes to hype up the crowd. Instead we keep the focus on you and why you are celebrating.
Do you DJ full time or is this something you do on weekends?
This is a career for us. We are not working different 9 to 5 job and then DJing on the side. We want our focus to be completely on you.
I have a friend/family member who is a DJ that says they can DJ my event. Why should I still consider Synapse Entertainment?
If your friend/family member is experienced in your kind of event, you should consider it. If not, you probably want to go with the professional. A bar DJ might play some good dance music, but do they know how to MC a wedding? Additionally, your friend/family member might prefer to enjoy themselves as a guest instead of working at your event.
What does DJ service at my ceremony include?
For wedding ceremonies, we will start background music for guest arrival about 30 minutes before the ceremony. We will coordinate with your venue to time the processional music for those who are entering. We talk with your officiant so we know exactly when to play the recessional music. We have a clip-on microphone for your officiant. We can also put a microphone off to the side for any readings or an additional singer.
What does DJ reception service include?
You will receive a main DJ setup with the sound system equipped for dancing. We will also make sure you are covered for sound/music for cocktail hour and dinner, even if in another room. We will announce upcoming events/speakers and have a wireless handheld microphone for any speeches, blessing, etc. We coordinate with your venue/caterers/photographer, etc. to ensure good timing and that everyone is in the loop.
Is it okay if my DJ has a few drinks at my event?
We are professionals who always want to be in tip top shape. It is our policy to never drink alcohol on the job.
Would you DJ more than one event in a day?
Our policy is to DJ one event per day.
May I come see you at work at an event to see if I want to hire you?
As much as we would like to invite you, most of the events we do are private events. What would you think of some uninvited guests coming to your wedding? We recommend you read our reviews, talk with us and feel free to ask for references.
How long before my event will the DJ arrive to set up?
Typically about 1.5 hours. Some setups may require more setup time.
How do I know if Synapse Entertainment is NOT a good fit to DJ my event?
We might not be a good fit if:
- You need the DJ to always be the center of attention at your event.
- You want your DJ to get on the microphone frequently and hype of the crowd all night.
- You want your DJ to drink beer/shots with you and your guests.
- You want your DJ to play the “dirty” versions of songs.
- You need your DJ to provide karaoke service.
- You need your DJ to provide a photobooth.
- You need your DJ to project your name/initials onto the dancefloor or wall.
- You need a DJ for a children’s event.
Do you DJ GLBTQ events?
Yes, we are happy to serve the gay, lesbian, bisexual and transgender communities.
Have You DJed at my Venue? (Video)
Although it is not a requirement that your DJ has worked at your venue before, it helps. Some venues are easy/straightforward for setup and others are not! If your potential DJ has not DJed at your venue before, ask them how they will prepare for that venue? At the very least, the DJ should plan to reach out with the venue’s events person to find out details about uploading, parking, power and layout. Often the right course of action is for the DJ to do a site visit ahead of your wedding so they truly know that lay of the land before your big day!
Additional Service Questions
Do you provide lighting? (Video)
Yes, Synapse Entertainment offers uplights around your reception area to add ambiance. These are the most popular type of lights. We also have dance lights that bounce to the beat of the music for dance time.
Do you do children’s events?
We typically do not do children’s events.
Do you provide photobooths?
Ask us and we can often source a photobooth.
Can you project our names/initials in lights at the event?
Sorry, we do not provide that service, as known as a gobo.
Do you provide karaoke at events?
No, we do not provide Karaoke service.
Can you provide dancing on the clouds or cold sparks?
Sorry, we don't provide those services.
What if the unexpected happens?
Are you insured?
Yes, we have a DJ insurance policy through RV Nuccio & Associates and we are happy to produce proof of insurance. Many venues require your DJ to be insured and may request to be listed on our DJ insurance for your event. We can do that!
What happens if some of your equipment breaks at my event? (Video)
We have backup equipment either under the DJ table or in the car.
What happens if, through some catastrophic event, my DJ can not perform at my event? (Video)
In the event of severe illness/event or death, Synapse Entertainment has an agreement with the American DJ Association to find a professional backup DJ just in case.
What happens if my event is postponed due to Covid-19 or other state of emergency?
If that occurs, we work with you to reschedule on a new date. If your new date cannot be accommodated. We will return your any money paid, including your deposit.
What will my DJ need from my venue?
What will my DJ need from my venue?
- Access to the venue at least 1.5 hours before the event. More in some cases.
- A 5’ or 6’ table for main DJ setup, preferably near the dancefloor. The table needs a covering to hide the wires underneath. Sometimes your caterer will provide the covered table.
- Access to power within 50 feet of the main DJ setup. A standard grounded 15amp outlet works fine.
- If we are also doing a ceremony for you, we will need a smaller covered table and easy access to an electrical outlet at the ceremony site.
- If the main DJ setup for dancing is outdoors, we require that our equipment is under cover to protect it from rain or extreme heat. If using a tent, it should be sturdy and have side covers as an option in case of rain/wind/ direct sun.
- Complimentary parking at the venue or nearby.
Do you play requests? (Video)
Yes. We will play your requests, though it is best to have your requests ahead of time. We often play guest requests and they can work out great, however we do not promise to play them all as some requests are not appropriate or do not go with the flow of the music being played.
Can we make a ‘Do not play’ list?
It is your event, so you can request not to hear certain songs or types of music.
Do you play edited versions of songs?
Yes. A lot of the events we do are either mixed age crowds or professional/formal, so we play the radio version of songs.
What is the volume of the music during cocktails and dinner?
The volume will be low enough for people to have a conversation.
Do you mix music? (Video)
Yes. Mixing music is when the DJ seamlessly mixes one song into the next. This creates a nice flow without any break in the music. Not every song can be mixed with another, but we try to pick as many songs that with flow into the next.
Can you help me pick music?
Yes. You hire a DJ so you do not have to come up with 5 hours of musical programming on your own! We are here to help by giving you song suggestions. You can also put down ‘DJ choice’ if you want us to choose for you.
What if a new song comes on and people leave the dancefloor? (Video)
Sometimes it may take a moment for guests to get into a song. If the dancefloor is clearing, we can simple change song. Maybe the crowd simply needs a different song, a song from a different genre or a change of tempo by playing a faster or flowers song.
Can you edit music for my event?
Yes, although we many not totally remix a song, we can usually edit music like fade in/out the song in a different plan, edit out a word or alter the song in other ways.
Can you help me plan for my wedding reception? (Video)
Yes, we have tools you can use to help you plan your reception, helping you determine what events you would like and the music. Once we have all your information from you, we can put together a schedule if you'd like. We can also give you general advice for your reception.
Will I sign a contract?
Yes, you will sign a contract that reserves your date and that protects both of us.
Will I have to pay a deposit?
Yes, the deposit and signed contract lock in your event date. Typically the deposit is just $100.
When is the balance I owe due?
The balance of your contract is due one week before your event.
Why is DJ service for a wedding more than a regular party or corporate event?
Weddings cost more because there is more involved: more coordinating, more events within an event and everything needs to go just right. You are doing more than hiring someone to show up and play music. The DJ will spend hours preparing the music/schedule, will make announcements, facilitate the event and coordinate with catering, photographers and other vendors involved to make sure things run smoothly.
Do you offer any discounts? (Video)
We offer 5% off to teachers, military, firefighters, first responders, police, and healthcare workers. Please feel free to ask if there are any other offers that we are running.
I found a DJ who is cheaper. Why should I still consider Synapse Entertainment?
We used to charge less when we had less experience. We also made more mistakes and had inferior equipment. There are a lot of DJs who “fake it until they make it.” We spend money on all things to make a more professional business and a better experience for customers like you. We feel you get great value for your money with Synapse Entertainment.
I found a DJ who is much more expensive than you all. Why are you cheaper?
To determine our prices, we have taken our business expenses and added the time we prepare to make events great. We don’t make huge profits. We DJ because we love helping you all have a great time at your event! Some DJs charge more because people will pay their fee.
How do you accept payment?
We accept payment in cash, check, and all major credit cards. We also accept PayPal, Venmo & CashApp.
Should I tip my DJ and any additional Synapse Entertainment staff?
While a tip is not required, it is customary to tip the DJ/staff for excellent service.
How do we hire Synapse Entertainment? (Video)
Ask DJ Ivan for a contract to review. He will need to know the event date, venue, headcount, times and other details from you. To make it official, you sign/return the contract and pay a $100 deposit.
Is the power at my venue enough for your sound system?
Plugging in our sound system into a standard 120v/15amp grounded outlet works just fine. However, it is best if we are on a different electric circuit than catering or any other vendors who may draw a lot of power.
There is not power at my event site. Can you still provide DJ service?
We have battery powered equipment for smaller set ups and can usually do a wedding ceremony or cocktail hour speaker outside somewhere without power.
If you have no power outlet where the main dance setup would be, you will need to provide a suitable generator for us to plug into and get power from. We recommend a quieter inverter generator at least 2400wattz, like the Honda EU3000is.
In any case, let us know ahead of time if there is no power at your event site.
What if power goes out at my event?
We are subject to the power/electric situation at your venue. We have some battery operated equipment, but this tends not to be very powerful compared to our regular equipment. Outages can happen due to storms (which is hard to control,) but they can also happen due to a venue’s older electric system or putting too many vendors on the same circuit. If the power goes out, there is not a lot we can do other then recommend the venue check the circuit breaker. If you have any doubt about the electricity at your venue, we advise you to consult a professional electrician (we can recommend one for you.) You don’t want your big event ruined because the power went out! Also, it is not a bad idea to ask your venue the simple question: “What happens if we lose power at my event.” Some venues have an on-call electrician for emergencies and some do not.
What will my DJ need from my caterer?
Do I need to include the DJ company staff in the head count for meals?
Yes, we kindly ask that you please provide a meal for the DJ and any assisting staff who are staying for the whole event. DJ Ivan eats vegetarian (cheese & eggs okay). We ask that we get our meals right after the guests of honor because if we receive meals at the end of dinner, we may not be able to eat before toasts/dance time.
Anything else the DJ will need from the caterers?
Sometimes the catering company will need to supply the 5' or 6' DJ covered DJ table if the venue does not do so.
“DJ Ivan – a charismatic and clearly experienced guy who was an absolute blast to work with. Ivan made sure to tend to our every question, contributed helpful suggestions, and was the consummate ‘team player’ leading up to our wedding.
On the day of the wedding, Ivan was not only a fantastic MC – he took our “must-play” songs, and put them together in a way that had our dance floor packed for the entire evening. Our friends and family have been talking about it for weeks now!”
“His music taste is fantastic and was perfectly suited to our recommendations for the reception (and we are both extremely picky)! Our guests packed out the dance floor!”
“DJ Ivan made our wedding day run flawlessly. His management of ceremony audio and reception music were perfect. DJ Ivan also served as a great MC. He is the definition of a true professional.”